Betting isn't just about winning — it's entertainment, and it's most enjoyable when kept in check. At 11bt, we want you to play healthy, comfortable, and responsibly, every time.
Online betting is a legitimate form of entertainment. But like any leisure activity, if it gets out of hand, it can have a negative impact on your personal life, family, and finances. 11bt We believe a happy player is the best kind of player — and the foundation of that happiness is responsible gaming.
Responsible gaming isn't just about betting less. It means knowing your limits, sticking to a budget, accepting wins and losses as part of the game, and asking for help when you need it. 11bt is with you every step of the way.
We've proactively built tools and systems to help you stay in control of your own betting — from setting deposit limits to taking a temporary break or going into full self-exclusion. It's all in your hands.
Urgent Warning: If you feel your betting is getting out of control, contact our support team right now. We'll help you without judgment.
We've put together a range of effective tools to keep your betting experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit cap. Decreasing your limit takes effect immediately; increasing it takes effect after 24 hours.
Set a maximum duration for each betting session. Once the time is up, you'll receive an automatic alert and the session will end.
Take a temporary break for 24 hours, 7 days, or 30 days. You won't be able to log in to your account during this time. Give yourself space to reset.
Lock your account for an extended period of 6 months to 5 years. This cannot be undone — and that's exactly the point.
View your full betting history, a detailed breakdown of wins, losses, and total spend. Understand your own patterns.
Automatic reminders pop up at set intervals — letting you know how long you've been playing and how much you've won or lost.
Set your responsible gaming limits in just a few simple steps.
Log in to the 11bt platform with your username and password.
Click the profile icon in the top right and look for the "Responsible Gaming" option.
Deposit limits, time limits, or a break — activate whichever works for you.
Fill in the relevant form and submit. Changes take effect immediately or within 24 hours.
If you run into any issues, let us know directly via live chat or at support@11bt.ws.
Many people don't realise when recreational betting is becoming a problem. If you notice any of the following signs, it's time to take stock:
Answer the following questions honestly — no one is watching.
We go beyond just providing tools — we're committed to fostering a culture of responsible play at every step.
A strict age verification process is carried out at registration and before any payment is processed. No one under the age of 18 can open an account under any circumstances.
None of our advertisements are directed at minors, and betting is never presented as an easy way to make money.
Our automated monitoring system detects problematic betting patterns and sends support messages to affected users automatically.
Through regular blogs, notifications, and guides, we keep our users informed about responsible betting practices.
A dedicated part of our support team is trained in responsible gaming. They'll assist you with care and sensitivity.
We actively encourage our users to seek professional counselling services when needed and provide the relevant information to help them do so.