11bt takes your personal information very seriously. On this page, we clearly explain what data is collected, how it is used, and what rights you have.
Your personal information is never sold to any third party.
All data transfers are secured with 256-bit SSL encryption.
You can view, update, or delete your information at any time.
We have nothing to hide. Every reason we use your data is clearly stated here.
This Privacy Policy applies to all users of the 11bt platform. By continuing to use the platform, you are considered to have accepted this policy.
11bt A trusted online betting platform offering Sports Betting, casino, and lottery services to users in Bangladesh and beyond. We believe that every user's right to privacy is one of the most fundamental rights there is.
This Privacy Policy explains how 11bt collects your personal information, the purposes for which it is used, who it may be shared with, and what rights you have over your data. We operate with full transparency and will never misuse your information.
From the moment you open an account at 11bt — through every login, deposit, and betting activity — we ensure your data stays protected and is used only for specific, legitimate purposes. Our data protection standards are internationally recognised and regularly verified through third-party audits.
11bt collects your information in several ways. The table below clearly outlines what types of data are collected and why:
| Data Type | Example | Purpose |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact information | Phone number, email address | Account Connections & Important Notices |
| Financial information | BKash/Nagad number, bank details | Deposit & Withdrawal Process |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage History | Betting records, login history, preferences | Service improvement & personalised experience |
| Location data | Country, City (general) | Compliance with Local Laws |
We only collect information that is necessary to provide our services and meet legal obligations. No excessive or unnecessary data is requested.
11bt uses your information for the following legitimate purposes, each of which has a clear legal basis:
If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time through your account settings. Please note that transactional and security-related messages cannot be turned off, as they are sent to keep your account safe.
11bt never sells your personal information. However, in certain limited circumstances, data may need to be shared with trusted third parties:
11bt uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
11bt retains your personal information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data is securely and permanently deleted or anonymised in a way that can never be linked back to you.
Every user with an 11bt account has the following rights regarding their personal data:
To exercise these rights support@11bt.ws Email us at the address provided. We typically respond to requests within 30 days.
11bt is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
11bt may update this Privacy Policy as needed. Before any significant changes, we will:
Continued use of the platform after any changes will be taken as acceptance of the updated policy. If you do not agree with the revised policy, you may request that your account be closed.
For any privacy-related questions, requests, or complaints, please get in touch with us:
For more details, visit our FAQ Page View or Terms & Conditions Read.
Our protections aren't just words — every measure we have in place is proven in practice
Every transaction and login is secured with bank-level encryption. No third party can intercept or view your data.
Your data is stored on internationally secured servers and undergoes regular security audits.
Enable 2FA on your account to double your login security. An effective way to prevent unauthorised access.
Suspicious activity is detected in real time and automated measures are taken to protect your account.
Independent third parties regularly audit and certify our data protection practices.
Our team is available around the clock to help with any privacy-related concerns.